Reputation Management

Easily Get More Customer Reviews

You can collect reviews anywhere: On your email footer, your thank you page, or send it to your email list. If they rate you positively with 4 or 5 starts, they instead are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately - giving you a chance to handle the issue.

Prevent Negative Reviews

Many bad reviews are caused by a simple misunderstanding that could be prevented. By pre-qualifying reviewers with our 5 star rating system, customers that would have left negative reviews are brought to a form where you can handle the issue privately. This gives you a chance to solve the issue before they leave a public review.

Reputation Monitoring

Not only can you increase your reviews, with our software you can monitor reviews left anywhere so that you can quickly respond in case you need to.

Reporting

Clikz Digital will provide the following reports in a PDF or online.

  • Overall Average Rating
  • Ratings Distribution
  • Review Volume & Distribution
  • Aggregate Reviews & Ratings Over Time
  • Individual Review Details

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